You have separate passwords to your JU account and eduroam account. Most of the information below concerns the password for your JU account.

Password policy Pdf, 187.6 kB, opens in new window.

A strong password contains at least 10 characters, and can consist of the following characters:

  • A-Z
  • a-z
  • 0-9
  • Special characters: ! @ # $ % & ( * ) + - [ \ ] ^ _ ` { / } ~ ' ", .

Your password must contain at least one upper-case letter, one lower-case letter, one number and may advantageously contain special characters.
NOTE! The password to eduroam must be exactly 7 characters instead of 8 characters.

Change your passwords (user account and eduroam account) on Self service user account External link, opens in new window.. 
NOTE! The Password for a JU-Computer is updated when the computer is connected to the schools network.

If your password has expired, or if you have forgotten it, you can create a new password for your user account here.